July 27, 2011 
I’ve been working with data/voice/video networking – and especially Voice over IP (VoIP) – for most of my career. I love it.
So why am I writing this short story? Because the other day I lived through the audio conference call from hell. The voice quality was abysmal. In fact it was so bad that my colleague and I almost lost control of a critical licensing deal on the call.
I came away from that thinking “Never again. There’s got to be better way to do this.” Good news. There is and … it’s free! And it supports VoIP! Wahoo!!
I’m not saying this is the perfect solution, but I’ve tried it and I REALLY like it. Even if it turns into a fee-based service I think I’d spend my money to use it. Too good to be true? Maybe. We’ll see. I need to do more research and testing before I can completely recommend it. But so far I’m REALLY impressed …
Read the full article → April 5, 2011 
Chuck Robbins is the Senior Vice President for U.S. Enterprise, Commercial and Canada with Cisco Systems in San Jose, California.
“As a senior executive at Cisco, every quarter I’m responsible for making sure my North American team closes thousands of sales, generates hundred-million-dollar revenues, and guarantees every customer we come in contact with is a satisfied customer. To do that, I lead a team of sales partners and sales professionals that numbers into the thousands.
What I’ve found is that the same sales skills my former colleague Doug Foster and I have used for years are just as effective now that I’m leading a team.
Here are my five principles for effective selling …”
Read the full article →