by Doug Foster on March 14, 2011

A happy buyer is your best salesperson. An unhappy buyer is your worst nightmare.
If you have a strong story and believable proof, a “completely satisfied” guarantee can “completely convince” your buyer. Your guarantee can also satisfy an unhappy buyer.
Remember, your goal is a long-term relationship with your buyers. Short-sighted sellers sell short.
Categories: Satisfy by Doug Foster on March 14, 2011

You need a plan.
Selling is like taking your buyer on a trip. How will you get them from their position (Point A) to your position (Point B)?
Start at your destination and work backwards. Why would they want to go? What sights do they want or need to see? Is it a short jaunt or a lengthy tour? Big sales need big plans, small sales need small plans.
Categories: Plan by Doug Foster on March 14, 2011

Every buyer wants to hear your story. Your story is unique. It should be informative, entertaining, maybe even inspirational.
Your buyer needs to know: who are you, what are you selling, when can they have it, where can they get it, why is it better than the competition, how does it solve their problem, and how much does it cost?
Categories: Tell by Doug Foster on March 14, 2011

A story without proof is just a story. A story WITH proof becomes a convincing argument.
How do you prove what you said is true? You can use facts and numbers to substantiate your claims. You can let others testify how your product, service, or point-of-view has helped them.
You could also use a demonstration. It doesn’t need to be a costly or complex extravaganza, in fact the simpler the better. Seeing is believing!
Categories: Show by Doug Foster on March 12, 2011

Ask any master craftsman – all will tell you that besides experience and skill, you need the right tools for the job.
Successful convincing happens when you know the process and you know your tools. Convince Me! teaches you the process. Now let’s open the toolbox and learn about your tools: a plan, your story, proof, an experience, and a guarantee. These are your power tools; one tool for each step of the process.
Categories: Getting started, IM by Doug Foster on March 10, 2011

If seeing is believing, trying is buying.
To really convince your buyer, engage them with an unforgettable experience. A great experience uses the power of emotion to create memories that last long after the details and facts of a story are forgotten.
Deciding is logical, buying is emotional. Would you buy a car without a test drive? Probably not …
Categories: Try by Doug Foster on March 1, 2011


Every person on Earth — almost 7 billion of us — sells something every day. It may be a product, service, or a point-of-view.
Everyone sells, even you. The problem is most people don’t know how to sell.
We can help.
Categories: CM!