The ToolboxTools required

The Toolbox

A tool earns a place here by being free or cheap to start, plain about its price, willing to let you take your data with you, and still useful once the business grows.

Groups
8
Tools
39
Updated
Note

Each link goes to the maker’s own page. When we join a maker’s affiliate program, its links may earn us a commission when you sign up; the price you pay is the same, and a commission never decides what goes in the Toolbox.

Research and validation

5 tools

Run these before the money goes into stock, software or a logo: they tell you whether anyone wants the thing.

  • Google Trends

    Shows whether searches for a product or problem are rising, falling or seasonal, by region. The figures are relative interest, not search counts.

  • Census Business Builder

    US Census Bureau maps and reports on the people and businesses in an area, for sizing a local market before you sign a lease or print flyers.

  • SparkToro

    Describe your customers in a sentence and see the websites, podcasts, YouTube channels and social accounts they follow. Three free previews a month.

    Price: Free; Personal $450/year

    Visit SparkToro
  • Tally

    Best free

    Surveys, waitlists and pre-order forms with unlimited responses on the free plan, payments included. Made and hosted in the EU.

    Price: Free; Pro $24/month

    Visit Tally
  • Carrd

    One-page sites for a landing-page test: describe the offer, collect sign-ups, count who bites. Free for three sites; Pro Standard adds forms and your domain.

    Price: Free; Pro Standard $19/year

    Visit Carrd

Formation and banking

5 tools

You can file an LLC with your state for the state fee alone; a filing service saves time, not money.

  • IRS EIN application

    Best free

    Get your business’s federal tax ID straight from the IRS in one online session. It costs nothing, and the IRS warns against sites that charge for one.

  • ZenBusiness

    Files your LLC with the state. Starter is $0 plus the state fee; Pro adds the EIN, and a registered agent is $199/year extra, so read the checkout.

    Price: $0 + state fees; Pro $199/year

    Visit ZenBusiness
  • Mercury

    Business checking with no monthly fee or minimum balance, and free domestic wires and ACH. A fintech; the accounts are held at partner banks.

    Price: Free; Plus $29.90/month

    Visit Mercury
  • Relay

    Up to 20 checking accounts on the free plan, handy for setting tax and profit money aside as it comes in. No minimum balance; banking by Thread Bank.

    Price: Free; Grow $30/month

    Visit Relay
  • Bluevine

    Checking with no monthly fee on Standard, paying 1.3% APY up to $250,000 in a month you spend $500 by card or receive $2,500 in customer payments.

    Price: Free; Plus $30/month (waivable)

    Visit Bluevine

Website and store builders

4 tools

A service business needs a page that says what you do and takes a booking; reach for a store builder once you ship products.

  • Squarespace

    Templates and hosting in one, for a service business that wants a polished site or a small shop without touching code. A 14-day trial, no card needed.

    Price: From $19/month, billed yearly

    Visit Squarespace
  • Shopify

    Our pick

    Products, inventory, checkout and shipping in one store, from a first product to a full catalog. On Basic, a payment provider other than Shopify’s adds 2%.

    Price: Basic $29/month, billed yearly

    Visit Shopify
  • WordPress

    Free, open-source software for a site you own outright and can move to any host. You pay for hosting and keep it updated yourself, or pay someone to.

  • Big Cartel

    A simple shop for makers and artists with a small range. The Gold plan is free with limited features, and Big Cartel takes no cut of your sales.

    Price: Free; Platinum $15/month

    Visit Big Cartel

Payments and checkout

5 tools

Every option here charges per payment, so put the fee into the price before you set it.

  • Stripe

    Our pick

    Online card payments, payment links, invoices and subscriptions with no monthly fee. A payment link needs no code; developers can build anything on it.

    Price: 2.9% + 30¢ per card payment

    Visit Stripe
  • Square

    A card reader, point of sale and online store with no monthly fee on the free plan. Suits market stalls, salons and shops that also sell online.

    Price: 2.6% + 15¢ in person; 3.3% + 30¢ online

    Visit Square
  • PayPal

    Lets customers pay with PayPal, Venmo or a card, at checkout or from an invoice. Card payments cost 2.99% + 49¢; the PayPal button costs more.

    Price: 3.49% + 49¢ at PayPal checkout

    Visit PayPal
  • Gumroad

    Sells ebooks, templates and courses from a ready-made checkout page, and handles sales tax and VAT for you as the merchant of record.

    Price: 10% + 50¢ per sale

    Visit Gumroad
  • Polar

    Checkout and subscriptions for software and digital products, with sales tax and VAT handled as the merchant of record. Open source under Apache 2.0.

    Price: 5% + 50¢ per sale; Pro $20/month

    Visit Polar

Accounting and invoicing

5 tools

Start the books the day the first payment lands; for most side hustles a free plan is enough until you need an accountant in the file.

  • Wave

    Best free

    Free invoices, estimates and bookkeeping for US and Canadian small businesses. Card payments cost 2.9% + 60¢ each on the free plan.

    Price: Free; Pro $19/month

    Visit Wave
  • QuickBooks Online

    Income, expenses, invoices and reports, with a free plan that sends 2 invoices a month. Simple Start is the first plan that lets your accountant in.

    Price: Free; Simple Start $38/month

    Visit QuickBooks Online
  • FreshBooks

    Invoicing, time tracking and expenses for freelancers and service businesses that bill clients. Lite covers five billable clients; 30-day trial.

    Price: Lite $23/month

    Visit FreshBooks
  • Zoho Books

    Double-entry accounting with invoicing, free while your yearly revenue stays under $50,000. Prices are per organization, not per user.

    Price: Free; Standard $15/month, billed yearly

    Visit Zoho Books
  • Invoice Ninja

    Invoices, quotes, recurring billing and online payments, free for up to five clients. The source code is public, so you can also host it yourself.

    Price: Free; Pro $140/year

    Visit Invoice Ninja

Marketing and email

5 tools

An email list is the one channel you own; start collecting addresses before launch day.

  • Kit

    Best free

    Email for people who sell what they know: free up to 10,000 subscribers, with sign-up forms, landing pages and digital product sales.

    Price: Free; Creator from $39/month

    Visit Kit
  • MailerLite

    Newsletters, sign-up forms and automations in a plain editor. Free for 250 subscribers and 2,500 emails a month.

    Price: Free; Comfort from $12/month

    Visit MailerLite
  • Buttondown

    An independent, self-funded newsletter tool. Free for the first 100 subscribers; after that you pay only for subscribers who are actually receiving it.

    Price: Free to 100 subscribers

    Visit Buttondown
  • Buffer

    Schedules social posts from one queue. The free plan covers 3 channels with 10 scheduled posts each; Essentials is $5 a channel per month.

    Price: Free; $5/month per channel

    Visit Buffer
  • Google Business Profile

    The free listing that puts a local business on Google Search and Maps, with your hours, photos, posts and replies to reviews.

Sales and CRM

5 tools

A spreadsheet does for the first customers; move to a CRM when follow-ups start slipping.

  • HubSpot CRM

    Best free

    Free contact and deal tracking for two users and 1,000 contacts. The paid tiers climb quickly, so price the plan you would need before you build on it.

    Price: Free; Starter $20/seat/month

    Visit HubSpot CRM
  • Zoho CRM

    Contacts, deals and a sales pipeline, free for up to three users. Sits well beside Zoho Books if you keep your accounts there.

    Price: Free for up to 3 users

    Visit Zoho CRM
  • Twenty

    An open-source CRM you can host yourself for free or use in its cloud. For a small team that wants to own its customer data outright.

    Price: Free self-hosted; cloud $9/user/month

    Visit Twenty
  • HoneyBook

    Proposals, contracts, invoices and payments in one client flow, for photographers, consultants and other service businesses. 30-day free trial.

    Price: From $29/month, billed yearly

    Visit HoneyBook
  • Cal.com

    A booking page for sales calls and customer interviews that checks your calendar before offering a time. Free for one person.

    Price: Free; Teams $12/user/month

    Visit Cal.com

AI and automation

5 tools

Use these for drafts and repeat chores, and check every figure an assistant hands you before it goes in a price or a plan.

  • ChatGPT

    OpenAI’s assistant for drafting copy, summarizing research and working through a pricing sum. Go costs $8 a month; Plus adds more use.

    Price: Free; Plus $20/month

    Visit ChatGPT
  • Claude

    Anthropic’s assistant for drafting, editing long documents and reading files you upload. Pro is $17 a month when paid yearly.

    Price: Free; Pro $20/month

    Visit Claude
  • Zapier

    Our pick

    Connects your apps so a form entry, sale or new subscriber sets off the next step without copying by hand. Free for 100 tasks a month.

    Price: Free; Pro from $19.99/month

    Visit Zapier
  • Make

    Visual automation across more than 3,000 apps, built by dragging steps into a scenario. The free plan has 1,000 credits a month and no time limit.

    Price: Free: 1,000 credits/month

    Visit Make
  • n8n

    Workflow automation you can self-host free as the Community edition or run in n8n’s cloud. For owners comfortable running a server.

    Price: Free self-hosted; cloud from €20/month

    Visit n8n